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since updating I am no longer receiving billing notifications from my utilities i.e. water, elec, gas

Firefox Undefined
Denys replied
kb
kb

Since updating to 152.0.3 I am no longer receiving bills from my water company; electric company and natural gas company as well as the payment confirmation emails from these companies. I've checked my spam filters (I use earthlink.net) and blocked sender addresses and they are not on these lists, in fact they are in my contact/address book. I've called the utilities and they have confirmed that the email bill was sent to my email address

I am receiving all other emails that I know of. It seems to be website generated em.ails?

I am using Mac OS 12.7.6

Since updating to 152.0.3 I am no longer receiving bills from my water company; electric company and natural gas company as well as the payment confirmation emails from these companies. I've checked my spam filters (I use earthlink.net) and blocked sender addresses and they are not on these lists, in fact they are in my contact/address book. I've called the utilities and they have confirmed that the email bill was sent to my email address I am receiving all other emails that I know of. It seems to be website generated em.ails? I am using Mac OS 12.7.6

Modified by kb

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

There's no way this can be related to Firefox. What happens is most likely causes by your email provider, Firefox doesn't and cannot interfere with how they manage emails.

With that, your question appears to be outside the scope of our support forum, so as a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.

If you believe this was a mistake, feel free to submit a new question with additional details.