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Unable to send or receive emails.

Anna

I get a message saying "The certificate is invalid." And I am currently unable to receive emails. When I open the server settings screen, it says "The certificate exception already exists."

I get a message saying "The certificate is invalid." And I am currently unable to receive emails. When I open the server settings screen, it says "The certificate exception already exists."

Modified by Anna

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Chosen Solution

christ1 said

Please post a screenshot of the error. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

I apologize for the late reply. This issue has been resolved. However, I don't know how to mark it as resolved.

All Replies (3)

For regular users: Your email client like Gmai, Outlook,thunderbird etc.. and your provider handle all the necessary security certificates in the background to keep your connection safe.

You only need a personal S/MIME certificate if you want to read heavily encrypted, top-secret emails sent specifically to you. For custom email servers: If you run your own private mail server, you must install an SSL/TLS certificate so other servers can securely connect and deliver mail to you without blocking it.

Hope this helps.

Chosen Solution

christ1 said

Please post a screenshot of the error. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

I apologize for the late reply. This issue has been resolved. However, I don't know how to mark it as resolved.

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