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password and security certificate issues

Thunderbird Encryption
christ1 replied
gshirer
gshirer

Receiving emails was no problem, but when sending one I was repeatedly asked for my password. I did check the save password in the dialog box. I checked the account settings and saw a yellow alert next to certificate exception and clicked on remove. That apparently was a mistake because now I can't get into email since the security certificate is not valid. Reinstalling Thunderbird may be needed, but I need some advice before I try anything else.

Receiving emails was no problem, but when sending one I was repeatedly asked for my password. I did check the save password in the dialog box. I checked the account settings and saw a yellow alert next to certificate exception and clicked on remove. That apparently was a mistake because now I can't get into email since the security certificate is not valid. Reinstalling Thunderbird may be needed, but I need some advice before I try anything else.

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christ1
christ1
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That apparently was a mistake because now I can't get into email since the security certificate is not valid.

This is the certificate for your email provider's server. If it's expired, you should talk to your email provider. Re-installing Thunderbird wouldn't change anything about an expired server cert, hence be a waste of time.

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