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PDFs will not display when opened in Firefox; instead, there are grey boxes for pages.

williamtran1641
williamtran1641

I tried to open a pdf on Firefox, but all I got were black pages everywhere. I can read the pdf on other browsers such as Edge.

I tried to open a pdf on Firefox, but all I got were black pages everywhere. I can read the pdf on other browsers such as Edge.
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Chosen solution

Yeah. Apparently it had something to do with hardware acceleration. I just updated my graphics software, so that might have caused an issue. Thanks!

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Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

If you run Firefox in Troubleshoot Mode, will the issue persist?

williamtran1641
williamtran1641 Question owner

Chosen Solution

Yeah. Apparently it had something to do with hardware acceleration. I just updated my graphics software, so that might have caused an issue. Thanks!

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