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can't change e-mail address

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  • Last reply by cor-el
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wkline3
wkline3

had to change internet provider I can't change my e*mail address because it will send confirmation to old address that i don't have my new address is [email removed]@bright.net

had to change internet provider I can't change my e*mail address because it will send confirmation to old address that i don't have my new address is ''[email removed]''@bright.net

Modified by Denys

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Denys
Denys
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  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

See also:

You normally add a secondary email address and confirm this email address while you still have access to this old email address. Once this email address has been confirmed, you can make the secondary email address your primary email address.

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