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Why can't I sign into my Mozilla account from my Firefox browser?

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  • 0 have this problem
  • 8 views
  • Last reply by TyDraniu
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When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.
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Do you have a VPN or proxy enabled?

No. I am not using VPN or a proxy.

I have the same issue on one device. Couldn't find a solution.

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