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Why is Thunderbird no longer able to log into my AOL IMAP account after the 3/10/2026 update?

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  • Last reply by Wayne Mery
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When I try retrieving my email from my AOL account (IMAP) using Thunderbird and Windows 11 I get the message "Authentication failure while connecting to server imap.aol.com." This account was working fine for months until the T-bird update. I have several other accounts on T-Bird, including Gmail and others, and they're still working just fine.

I have double-checked all the account settings and tried deleting the AOL account from T-Bird and setting it up again from scratch, but the problem persists.

Please help!

Many thanks.

When I try retrieving my email from my AOL account (IMAP) using Thunderbird and Windows 11 I get the message "Authentication failure while connecting to server imap.aol.com." This account was working fine for months until the T-bird update. I have several other accounts on T-Bird, including Gmail and others, and they're still working just fine. I have double-checked all the account settings and tried deleting the AOL account from T-Bird and setting it up again from scratch, but the problem persists. Please help! Many thanks.

All Replies (1)

You updated to version 148 yesterday, or close to it?

Please tell us, does something in https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo help?

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