Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since v148.0 I cannot use my yahoo and AOL account why?

  • 8 replies
  • 0 have this problem
  • 12 views
  • Last reply by w4winds

Since the up date my yahoo and AOL account want me to enter the password. When i do it is not accepted. It is correct since i tried it on a friends computer. I tried to use forgot password and it says I should enable java script and turn off ad blockers. I cannot do this in Firefox nor do I think it will help.

Since the up date my yahoo and AOL account want me to enter the password. When i do it is not accepted. It is correct since i tried it on a friends computer. I tried to use forgot password and it says I should enable java script and turn off ad blockers. I cannot do this in Firefox nor do I think it will help.

Modified by Wayne Mery

All Replies (8)

When multiple accounts use yahoo servers (like yahoo and aol) there can be a conflict, which is resolved by setting preference mailnews.oauth.usePrivateBrowser to true, then restarting Thunderbird. To access preferences, do Settings > config editor, then paste in the preference and toggle the setting.

I made the change and are still having the same problem

w4winds said

I made the change and are still having the same problem

Try restarting TB.

I have restarted Thunderbird many times and the problem still persists. Every time I do it it wants me to enter the passwords for the accounts. When I do it says:

"Something went wrong We could not sign you in. Try again from a different computer,"


Any further suggestions?

One restart should have been enough.

  • Double check that mailnews.oauth.usePrivateBrowser is true
  • Double check that cookies and javascript are enabled
  • Try Windows started in Safe Mode
  • Post a screen shot of "Something went wrong We could not sign you in. Try again from a different computer" which should also show a URL.

w4winds said

I have restarted Thunderbird many times and the problem still persists. Every time I do it it wants me to enter the passwords for the accounts. When I do it says: "Something went wrong We could not sign you in. Try again from a different computer," Any further suggestions?

Are you able to log into the accounts via the web interface?

> Are you able to log into the accounts via the web interface?

w4winds ??

I can log into the accounts from other computers. I have deleted the yahoo and netscape accounts. I reinstalled yahoo and it works fine now. I cannot reinstall netscape (AOL). It says that I should use another computer.

For now let's say the problem is resolved. I will use my wife's computer for netscape.

Thanks for your help.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.