Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

i can't do a search. I keep getting "problem loading page" and "secured connection failed"

Firefox Web certificates
Paul replied
Rocky
Rocky

i can't do a search. I keep getting "problem loading page" and "secured connection failed" This is happening on both my windows 7 computer and my windows 10 computer. The same thing is happening if I try a google search as well.

i can't do a search. I keep getting "problem loading page" and "secured connection failed" This is happening on both my windows 7 computer and my windows 10 computer. The same thing is happening if I try a google search as well.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Chosen Solution

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect