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Trying to send mailmerge. After I fillout Mail Merge dialog box and click send, a blank dialog box opens, then I can't do anything (my email draft is frozen), but my mail isn't sent

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  • Last reply by Lin

Trying to send mailmerge. Thunderbird version 147.0.2 (64-bit) I have sent a mailmerge from thunderbird before, so it should work. I have my CSV ready, and I type the email draft. I click the mailmerge icon, and fill out the mail merge dialogue box. After I fill out Mail Merge dialog box and click send, a blank dialog box opens, then I can't do anything (my email draft is frozen)tried sending, and saving, or pressing load (all options highlighted in screenshot). See also screenshot of blank dialogue box and frozen message. I tried closing the blank dialogue box, but the mailmerge is not sent, and after that, I can create a new message, but the mail merge option is greyed out, so I cannot select it. So I shut down Thunderbird and restart, then I can click the mail mergeicon,but same problem,I only get as far as the blank dialogue box. Thank you so much for your help

Trying to send mailmerge. Thunderbird version 147.0.2 (64-bit) I have sent a mailmerge from thunderbird before, so it should work. I have my CSV ready, and I type the email draft. I click the mailmerge icon, and fill out the mail merge dialogue box. After I fill out Mail Merge dialog box and click send, a blank dialog box opens, then I can't do anything (my email draft is frozen)tried sending, and saving, or pressing load (all options highlighted in screenshot). See also screenshot of blank dialogue box and frozen message. I tried closing the blank dialogue box, but the mailmerge is not sent, and after that, I can create a new message, but the mail merge option is greyed out, so I cannot select it. So I shut down Thunderbird and restart, then I can click the mail mergeicon,but same problem,I only get as far as the blank dialogue box. Thank you so much for your help
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Someone may have some advice for you here, but strictly speaking, Mail Merge is an add-on and you may have to get support from the author.

https://addons.thunderbird.net/en-US/thunderbird/addon/mail-merge/

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