Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

on mac profiles lost after firefox update or computer restart

hi,

i lost profiles with all data two times in a week. firefox on mac seems entirely broken. after 1. I removed firefox and all profile data entirely.

2. data loss: in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, links, addons )

1. data loss: the same as happened before: I restarted the computer for update. than there were multiple profiles in about data. i got cunfused an in the end i deleted firefox entirely and reinstalled.

- on 1. there were multiple profiles shown in about:profiles - computer ass 2 firefox users and one admin account. - and it is a legacy core patcher installation. -- admin account was t used after os update to sequilia. --- unfortunately i had browser data excluded from backup

after 25 years firefox I'll install duck duck go for now.

is that cenario known ? may i have a trojan running ?

hi, i lost profiles with all data two times in a week. firefox on mac seems entirely broken. after 1. I removed firefox and all profile data entirely. 2. data loss: in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, links, addons ) 1. data loss: the same as happened before: I restarted the computer for update. than there were multiple profiles in about data. i got cunfused an in the end i deleted firefox entirely and reinstalled. - on 1. there were multiple profiles shown in about:profiles - computer ass 2 firefox users and one admin account. - and it is a legacy core patcher installation. -- admin account was t used after os update to sequilia. --- unfortunately i had browser data excluded from backup after 25 years firefox I'll install duck duck go for now. is that cenario known ? may i have a trojan running ?

All Replies (1)

additional information:

from duckduckgo bookmark import dialog I see 4 firefox profiles. in firefox it's only one.

ok, this will not help much - seems data is there but the profiles are not indicated in profiles.ini .. seems firefox update as issues.

Modified by aliamapper

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.