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Thunderbird on desktop does not see Exchange 365 Junk mail folder

  • 3 replies
  • 0 have this problem
  • Last reply by david

robin69
robin69

I am using Thunderbird 147.0.1 connected to an Exchange 365 service using web access. All folders except Junk are listed on the left hand pane and are synchronising to local storage.

When I go to 'Account Settings', 'Synchronisation and storage, 'Advanced' the Junk mail folder is not listed as available for se;ection.

How do I enable the junk folder to be available locally? Many thanks for ant assistance.

I am using Thunderbird 147.0.1 connected to an Exchange 365 service using web access. All folders except Junk are listed on the left hand pane and are synchronising to local storage. When I go to 'Account Settings', 'Synchronisation and storage, 'Advanced' the Junk mail folder is not listed as available for se;ection. How do I enable the junk folder to be available locally? Many thanks for ant assistance.

Chosen solution

I am not familiar with Exchange, but you might try highlighting account in folder pane, rightclick and select 'subscribe' to see if there is a Spam option.

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All Replies (3)

david
david
  • Top 10 Contributor

I believe 147 changed Junk to Spam.

robin69
robin69 Question owner

I do not have Junk or Spam on Thunderbird. I have Junk on Exchange 365 but cannot synchronise it to Thunderbird.

david
david
  • Top 10 Contributor

Chosen Solution

I am not familiar with Exchange, but you might try highlighting account in folder pane, rightclick and select 'subscribe' to see if there is a Spam option.

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