EVERYTHING IS GONE!!!
I HAVE BEEN WITHOUT WI-FI FOR ALMOST 3 YEARS NOW, AND ALL OF A SUDDEN TODAY WHEN I HAD SOMETHING ELSE TO TAKE CARE OF ELSEWHERE ON MY PHONE EVERYTHING FROM MY FIREFOX ACCOUNT WAS WIPED OUT AND I MEAN EVERYTHING ALL MY PASSWORDS EVERYTHING IS GONE I DON'T KNOW HOW TO GET ANYTHING BACK I DON'T EVEN KNOW HOW TO REINSTALL IT, AND I HAVE NO COMPUTER THIS IS EVERYTHING TO ME I'VE BEEN WORKING ON A PROJECT FOR AGES AND I NEED IT BACK AND I DON'T KNOW HOW TO RESTORE ANYTHING! I CAN READ YOUR PASSWORDS WHERE I HAVE TO HAVE THEM BUT I NEED HELP IMMEDIATELY. I'M NOT SURE THIS IS THE CORRECT ACCOUNT THAT I USE I THINK I ALWAYS USE D.LYNNTRITCH@GMAIL.COM, AND I'VE ALWAYS USED.. GO AS AN EXTRA PREVENTATIVE ON THERE TO MAKE SURE THAT I DON'T GET SIDESWIPED BY ATTACKERS AND IT HAS WORKED BEAUTIFULLY FOR YOU YEARS NOW I DO NOT USE ANYTHING CONNECTED WITH GOOGLE EXCEPT MY GMAIL ACCOUNT BECAUSE THEY TRACK ME EVERYWHERE AND I WON'T HAVE IT IF YOU CAN'T HELP I'M GOING TO HAVE TO QUIT IT ALL TOGETHER BECAUSE I WILL NEVER USE THESE MACHINES AND HIT ME TRACK LIKE I HAVE BEEN IN THE PAST ANY HELP YOU CAN GIVE ME IS SO IMPORTANT PLEASE HELP ME GET THIS RESTORED SOME WHAT THIS EVENING IF YOU CAN! DEEPEST THANKS! LYNN I USE A MOTO-G G5 ANDROID. IT'S ALL I HAVE AT THE MOMENT...
All Replies (1)
Hi,
Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.