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password fails

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  • Last reply by sfhowes

Gloria Caldwell
Gloria Caldwell

Sending of password for user (name) did not succeed. Mail server mail.skymesh.com.au responded: [AUTH] Authentication failed. this is the message I get and then no new mail comes, I can sign in to my skymesh account

Sending of password for user (name) did not succeed. Mail server mail.skymesh.com.au responded: [AUTH] Authentication failed. this is the message I get and then no new mail comes, I can sign in to my skymesh account

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sfhowes
sfhowes
  • Top 25 Contributor

They seem to suggest contradictory settings:

https://www.skymesh.net.au/support/nbn-information/email-setup

Try these: incoming POP server mail.skymesh.com.au, 995, SSL/TLS, authentication = normal password, email address

outgoing SMTP server mail.skymesh.com.au, 465, SSL/TLS, authentication = no authentication

Those outgoing settings are very unusual, and it's stated at the bottom of the page to use

outgoing SMTP server mail.skymesh.com.au, 465, SSL/TLS, authentication = normal password, email address

which is the standard on port 465.

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