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Delete multiple messages and then can't read any others, have you noticed?

robcabo-web
robcabo-web
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A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read it, instead I see this message until I quit and reload Thunderbird: We're sorry, but we can't display this conversation, because the messages have been moved or deleted. Has anyone else noticed this and, better still, do you know how to work around it. I'm using Unified Folders by the way, in case that's relevant.

A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read it, instead I see this message until I quit and reload Thunderbird: '''We're sorry, but we can't display this conversation, because the messages have been moved or deleted.''' Has anyone else noticed this and, better still, do you know how to work around it. I'm using Unified Folders by the way, in case that's relevant.

Chosen solution

Does the same issue happen when you start Thunderbird in 'troubleshoot mode'? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

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All Replies (2)

Mapenzi
Mapenzi
  • Top 25 Contributor
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Chosen Solution

Does the same issue happen when you start Thunderbird in 'troubleshoot mode'? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

robcabo-web
robcabo-web Question owner
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Hello Mapenzi

I'd not used troubleshoot mode before, thank you for the pointer. I didn't quite do it right, instead of not loading add-ons temporarily and choosing continue I disabled them permanently. Either way it solved the problem it appears. I re-abled 'conversations' and it all still worked, so now I just have to redownload and activate the 4 dictionaries I use, which I'll do individually and check each time, in case it was one of them.

Thank you so much for your prompt and helpful reply,

Rob

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