Can't login Microsoft Account
I am unable to log into my Microsoft account normally. After entering my username and password, when I should be prompted to enter the two-step verification code, the webpage only displays the message: "Please retry with a different device or other authentication method to sign in. For more details, please see this link."
To resolve this issue, I launched Firefox using the -P command to access the Profile Manager, deleted my existing profile, and created a new blank profile. After logging into the new profile, I first signed into my Mozilla Firefox account to reload all my bookmarks. Without waiting for the synchronization of bookmarks and extensions to complete, I immediately visited account.microsoft.com and attempted to log into my Microsoft account, but the issue persisted.
Strangely, I opened a new private window and was able to successfully log into my Microsoft account through it.
All Replies (2)
This time when logging into my Mozilla account, I selected "forgot password," so I lost all my bookmarks and extensions. However, this isn't a major issue since I have another computer.
Therefore, the problem with logging into the Microsoft account mentioned above should not be related to settings such as extensions.
Yes, when I click sign in nothing happens, but in troubleshoot mode the button takes me to the login page. You can report the page broken or open a bug.