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emails sent to archive vanish

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  • Last reply by Matt

vervelu
vervelu
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Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogether. I do not feel in control of this new Thunderbird! Please, is there any way of getting this message back?

Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogether. I do not feel in control of this new Thunderbird! Please, is there any way of getting this message back?

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Matt
Matt
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where does your account settings say archive is located?

It sounds to me like it is somewhere other than the IMAP mail account you are attempting to archive mail from. That would account to mail being deleted as a part of the process.

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