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new mail not visible in Inbox

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  • Last reply by Mapenzi
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I CAN'T VIEW INCOMING EMAILS? New emails are not showing up in my InBox. How do I fix this? I can see incoming mail pop-up notices, but my Inbox does not show these messages?

Please leave a message at [edited from public] @gmail.com AS THUNDERBIRD EMAIL IS NOT WORKING & I JUST INSTALLED IT 24 HOURS AGO.

'''I CAN'T VIEW INCOMING EMAILS?''' New emails are not showing up in my InBox. How do I fix this? I can see incoming mail pop-up notices, but my Inbox does not show these messages? Please leave a message at [edited from public] @gmail.com AS THUNDERBIRD EMAIL IS NOT WORKING & I JUST INSTALLED IT 24 HOURS AGO.

Modified by James

All Replies (1)

Try this: go to View > Messages > and activate "Unread" (see image) Do you see your new messages now? If yes return to View > Messages > and select "All"

Are you a newbie to Thunderbird? Go to this page https://support.mozilla.org/en-US/kb/getting-started-thunderbird

Modified by Mapenzi

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