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Can't email people -

  • 3 replies
  • 0 have this problem
  • 84 views
  • Last reply by ourpurch

Susan Silfies
Susan Silfies

I can't send anything. I updated at 3 ish and now it says the following : "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I can't send anything. I updated at 3 ish and now it says the following : "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Chosen solution

Similar topic: https://support.mozilla.org/en-US/questions/1560757

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sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

Similar topic: https://support.mozilla.org/en-US/questions/1560757

Susan Silfies
Susan Silfies Question owner

Thanks the STARTTLS is now port 587 and I am able to send emails again

ourpurch
ourpurch

THANKS SUSAN!!! I swear I tried that this morning and it didn't work. Now it did!! You've saved me :)

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