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Unified inbox problem

  • 6 replies
  • 0 have this problem
  • 80 views
  • Last reply by david

RAW
RAW

Have 3 gmail accounts 1 icloud account all are appearing and working, but can't get unified inbox to display anything even though there are emails in all accounts.

I right clicked unified inbox properties and selected all 4 accounts and clicked ok then update. In box shows 0 email. I did shutdown and restart computer????

Below is version info


No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 24.04.3 LTS Release: 24.04 Codename: noble

Thunderbird 140.6.0esr (64 bit)

Have 3 gmail accounts 1 icloud account all are appearing and working, but can't get unified inbox to display anything even though there are emails in all accounts. I right clicked unified inbox properties and selected all 4 accounts and clicked ok then update. In box shows 0 email. I did shutdown and restart computer???? Below is version info No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 24.04.3 LTS Release: 24.04 Codename: noble Thunderbird 140.6.0esr (64 bit)

All Replies (6)

sfhowes
sfhowes
  • Top 25 Contributor

Does it work after resetting Unified Folders?

https://support.mozilla.org/en-US/questions/1429758

RAW
RAW Question owner

No, I go into preferencesand select the 4 a ccounts, click update, restart TB check again nothing stays selected?

sfhowes
sfhowes
  • Top 25 Contributor

Did you follow the instructions in the link?

RAW
RAW Question owner

Let me verify but I think so one minute to try

RAW
RAW Question owner

I believe I did as indicated same results, I select click update reopen TB nothing remains selected?

david
david
  • Top 10 Contributor

This sometimes works: - click help>troubleshootinginformation - scroll to 'profile folder' and click 'open folder' - exit thunderbird - click to Mail folder - then to "Local Folders - there,, DELETE 'smart mailboxes'

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