thunderbird not responding after a few mins of being loaded
I have been using thunderbird for a few years now on win 10. Just had to buy a new win 11 system and successfully installed it. transferred my emails, folders and contacts and all seemed to work fine. Now I notice that once I leave it for a few mins, it is unresponsive with just a blue circle where the curser should be. I close it and re open and all is fine again for a few mins. I have tried turning off my antivirus software and disconnecting from the internet but still the same fault. Any ideas please?
Chosen solution
This article has a fairly comprehensive list of items to check. https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems
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Try to start Windows 11 in safe mode with networking enabled.
Does the problem go away?
Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.
Chosen Solution
This article has a fairly comprehensive list of items to check. https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems
Thank you for the above. One of the ideas was the deleted folder. I had transferred all my deleted emails of which there were thousands. Once I emptied the folder, it all worked well.
> I had transferred all my deleted emails of which there were thousands.
Do you have a rough idea how many - 10k? 20k? 100k?
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