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crash while installing the account

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  • Last reply by Ed

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Good morning,

I want to install my account (GMX) in thunderbird on a mac book air (´11 2015 macOS Monterey 12.7.6) but thunderbird crashes every time, after I put in name, email and password and press enter.

bp-aed6c1bc-6b10-4257-a9f4-434400260101 bp-31c768c4-e099-4d79-8c34-c4ec10260101 bp-e5bdae14-6764-478e-9ce9-391750260101

Can anyone help me please?

Best regards Anna

Good morning, I want to install my account (GMX) in thunderbird on a mac book air (´11 2015 macOS Monterey 12.7.6) but thunderbird crashes every time, after I put in name, email and password and press enter. bp-aed6c1bc-6b10-4257-a9f4-434400260101 bp-31c768c4-e099-4d79-8c34-c4ec10260101 bp-e5bdae14-6764-478e-9ce9-391750260101 Can anyone help me please? Best regards Anna

Chosen solution

I found another solution bei using "manuell einrichten" (sorry, I use the German version)

But thanks for answering this quick.

Read this answer in context 👍 0

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Try creating the account this way:

- go to TB menu > Settings > General > Account hub > uncheck 'Create accounts in the new Account Hub'

- go to TB menu > New Account > Email

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Chosen Solution

I found another solution bei using "manuell einrichten" (sorry, I use the German version)

But thanks for answering this quick.

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Anna_matthaei said

I found another solution bei using "manuell einrichten" (sorry, I use the German version) But thanks for answering this quick.

Excellent - you're welcome :-)

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