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Blocking a sender: How can I do a "hard delete"(a Shift+Delete) when blocking a sender?

  • 9 replies
  • 1 has this problem
  • 215 views
  • Last reply by Rick

Right now when blocking a sender the deleted message go to "Trash".

How can I do a "hard/permanent delete"(Shift+Delete) when blocking a sender? Can this be done so that it bypasses the Trash and is permanently deleted?

Right now when blocking a sender the deleted message go to "Trash". How can I do a "hard/permanent delete"(Shift+Delete) when blocking a sender? Can this be done so that it bypasses the Trash and is permanently deleted?

All Replies (9)

When you press shift and delete, do you see a message that the delete will be permanent? That's what happens on my Thunderbird.

David: I understand that. I'll break it down for you. I block the sender. I give the instruction to delete the message. It does the delete, but then sends it to Trash. I want to be able to do a hard delete, thereby bypassing the Trash bin.

Coffee_Lover, how are you blocking the sender? How are you giving an instruction to delete? That may be where the confusion lies. Are you filtering the messages from a particular sender and sending them straight to the trash in the instructions in the filter? If that is what you are doing, just have the filter delete the messages instead of moving them to the trash.

(By the way, you are not actually blocking. Blocking can be done only at the server, not within Thunderbird. It would accomplish what you want. You may have some options at the server for doing this.)

Your post is vague. Are you saying that pressing shift and delete does not work? Please be specific. On my Thunderbird, pressing shift and delete together permanently removes the message. If that is what you mean, I suggest restarting in troubleshoot mode and then see if it works.

No, that's not what I'm say. What I'm saying is that when I block a sender and tell the block to delete the message it deletes it by sending it to Trash, and not doing a hard delete. Then I have to go back and empty the Trash. I want to instruct the block to do a hard delete.

But what is "the block"? How are you trying to block messages from this sender?

Blocking the sender following Thunderbird instructions.

My third and final attempt.

We cannot help if you do not tell us what you are doing. As I said, there is no way to block senders in Thunderbird. Thunderbird can only filter messages. Which instructions are you using? Are you using a filter? Or doing something else? What? Are you using an add-on?

I found the instructions that you must be using: https://support.mozilla.org/en-US/kb/blocking-sender

I thought that the filter action "Delete" would do what you want, as opposed to an action to move the message to trash. I was wrong. I do not know if a filter can be made to "permanently" delete a message.

I block senders at the server. Maybe you can too. Doing it there is better if you use more than one way to access your mail.

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