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Cannot see the color of the words with highlighted background colors when receiving emails.

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  • Last reply by Toad-Hall

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Hello, In incoming emails, words that are highlighted with any background color are displayed as normal. Cannot see the color of it. Thank you.

Hello, In incoming emails, words that are highlighted with any background color are displayed as normal. Cannot see the color of it. Thank you.

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If you cannot see the background colour of a highlighted word , how do you know it was highlighted with a different colour ? :)

Maybe you are reading the email using 'Plain Text' mode - that will strip all formatting.

On 'Menu bar' toolbar - (File, Edit, View, Go, Message etc)

  • 'View' > 'Message Body as' > select 'Original HTML'

To get 'Menu Bar' toolbar ...

  • Click on Menu app icon (3 lines) and select 'View' > 'Toolbars' and select 'Menu Bar'

Modified by Toad-Hall

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