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Thunderbird Email -- my read emails are disappearing--

  • 3 replies
  • 1 has this problem
  • 95 views
  • Last reply by Toad-Hall
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sally.lucy
sally.lucy

I had a scammer in my email. I've since taken the computer to a 'fixer' guy --and they got the intruder out. BUT my read emails are disappearing after a short time. Is there some setting that automatically deletes them? how can I find it and change it?? 

 Sally Smith
I had a scammer in my email. I've since taken the computer to a 'fixer' guy --and they got the intruder out. BUT my read emails are disappearing after a short time. Is there some setting that automatically deletes them? how can I find it and change it?? Sally Smith

All Replies (3)

Mapenzi
Mapenzi
  • Top 10 Contributor

Verify if you have accidentally activated "Show only unread messages" in the the Quick Filter bar (see image)

sally.lucy
sally.lucy Question owner

thanks, I will look into that!! Sally

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Also check you do not have an Account Setting that says to delete emails older than x number of days.

  • 'Account Settings' > 'Synchronisation & Storage' under 'Disk Space' for the account.
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