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Thunderbird email folders

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  • Last reply by Ed
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I have created a series of named folders on my thunderbird home screen and I move incoming messages into each folder according to subject matter. I set up a folder named it BUPA some months ago and moved all incoming emails relevant into this folder. Now I have discovered that this folder does not appear under my list of folders on my home page and it has dissappeared. I do not know how this took place but I assume that this collection must still be on yourserver and if so can be restored to me. I would be most grateful if you could assist me with this problem.

Jim Winnett

[edited phone# from community support forum]

I have created a series of named folders on my thunderbird home screen and I move incoming messages into each folder according to subject matter. I set up a folder named it BUPA some months ago and moved all incoming emails relevant into this folder. Now I have discovered that this folder does not appear under my list of folders on my home page and it has dissappeared. I do not know how this took place but I assume that this collection must still be on yourserver and if so can be restored to me. I would be most grateful if you could assist me with this problem. Jim Winnett [edited phone# from community support forum]

Modified by James

All Replies (1)

Is it visible when you log into webmail? If so, see if that folder is subscribed:

- on the main mail screen in the L. column, R. click the account (just above the Inbox) > Subscribe

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