Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't fetch the certificate in my account settings

  • 1 reply
  • 0 have this problem
  • Last reply by christ1

aidoh
aidoh
more options

I have a problem with thunderbird. I can't fetch the certificate in my account settings, it seems it's not security approved. Normally when I type "fetch certificate" a window pops up asking me to confirm a security exception, but this function no longer works on thunderbird. Is there another way I can confirm the security exception?

I have a problem with thunderbird. I can't fetch the certificate in my account settings, it seems it's not security approved. Normally when I type "fetch certificate" a window pops up asking me to confirm a security exception, but this function no longer works on thunderbird. Is there another way I can confirm the security exception?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
I can't fetch the certificate in my account settings

Why would you want to do this in the first place?

I type "fetch certificate" a window pops up asking me to confirm a security exception, but this function no longer works on thunderbird.

See https://support.mozilla.org/en-US/kb/add-security-exception

Is there another way I can confirm the security exception?

There shouldn't be an exception prompt in the first place. So you'll have to fix the underlying problem instead of creating an exception.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.