Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email client/host updated (my domain), now all my messages are gone - can I get them back?

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

kmh2800
kmh2800
more options

Not sure how to explain this but...

I was using Bluehost, and they somehow screwed up my website (my email was attached to my domain). I switched domains today and when I restarted Thunderbird, all my previous emails disappeared. I'm not sure why they didn't stay on the "server" and I don't know how to get them back now that I've swtiched from Bluehost.


I still have access to my emails on my phone (thru gmail, not thunderbird, but it's NOT a gmail / Google Workspace email).

Is there a way for me to retrieve these messages? I'm on a mac, btw.

Not sure how to explain this but... I was using Bluehost, and they somehow screwed up my website (my email was attached to my domain). I switched domains today and when I restarted Thunderbird, all my previous emails disappeared. I'm not sure why they didn't stay on the "server" and I don't know how to get them back now that I've swtiched from Bluehost. I still have access to my emails on my phone (thru gmail, not thunderbird, but it's NOT a gmail / Google Workspace email). Is there a way for me to retrieve these messages? I'm on a mac, btw.

All Replies (1)

david
david
  • Top 10 Contributor
more options

If the messages were on a bluehost server, and you changed to a new domain with another web host, the emails are still on the bluehost server. Changing to a new domain does not move the content. I suggest you contact Bluehost to see if you can recover the data

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.