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email and required password

  • 1 reply
  • 0 have this problem
  • 88 views
  • Last reply by Rick
  • Locked

"And you, sir, are an idiot. Accusing Mozilla of racketeering because they provide a free product and ask for donations is beyond belief. If your email is not working, there is something not set right. This forum is a volunteer-staffed user support forum, financed by Thunderbird. We routinely discover 'correct' settings that are not, or passwords that are wrong; that is where we assist. David (thunderbird)"

I have been using thunderbird since the 90's and have rarely had problems like this. Myself and my provider have spent much time verifying the settings. The messages are thunderbird is rejecting imap and I need to sign in every time I send an email or receive. I never had to do this and never go these messages before beginning about a year ago. After time with question on "ask", no answer resolved the question. I still have to email and the provider states to call thunderbird which has been imposible. This is a first in at attempt of customer service. Thanks for your kindness, my provider says they cannot make the email work and that it is thunderbirds program to contact them. I have contributed in the past and today but it is a dead end. Rich

"And you, sir, are an idiot. Accusing Mozilla of racketeering because they provide a free product and ask for donations is beyond belief. If your email is not working, there is something not set right. This forum is a volunteer-staffed user support forum, financed by Thunderbird. We routinely discover 'correct' settings that are not, or passwords that are wrong; that is where we assist. David (thunderbird)" I have been using thunderbird since the 90's and have rarely had problems like this. Myself and my provider have spent much time verifying the settings. The messages are thunderbird is rejecting imap and I need to sign in every time I send an email or receive. I never had to do this and never go these messages before beginning about a year ago. After time with question on "ask", no answer resolved the question. I still have to email and the provider states to call thunderbird which has been imposible. This is a first in at attempt of customer service. Thanks for your kindness, my provider says they cannot make the email work and that it is thunderbirds program to contact them. I have contributed in the past and today but it is a dead end. Rich

All Replies (1)

Discussion started here: https://support.mozilla.org/en-US/questions/1550750#question-reply

Since this discussion has some description of the problems, I suggest that we continue with this discussion instead of the first one. Richard, would you please respond to this discussion and not start another new one?