Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am confused by all the intructions to set up a new Thunderbird account. Is there someone who can walk me through this?

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by Rick

more options

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old.

Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place?

I'm willing to pay for some help!

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old. Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place? I'm willing to pay for some help!

Modified by Wayne Mery

All Replies (2)

more options

Setting up an account is easy. The hard part is that many users have no idea what the settings are from their email provider. Here are the basics: - click the hamburger menu in upper right - click new account>email - on this screen, enter just name and email address. If the email provider is well-known, thunderbird fills in all the information. To be safe, I suggest then clicking the 'manual setup' to review all the settings. Be sure that the full email address is used for the User Name field

That's it. you will be prompted for password after that. The settings for rackspace accounts is here:

https://docs.rackspace.com/docs/rackspace-email-settings-copy
more options

Hi Alicia. There is no Thunderbird account that replaces other accounts. You will continue to use your Rackspace account and/or Apple account within Thunderbird.

You can switch the default e-mail app from something else to Thunderbird.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.