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Thunderbird attachements

  • 2 replies
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  • Last reply by re.al

Hello,

When I try to save attachments from emails directly on my Computer, they never arrive at the destination folder - not individual files nor "save all attachements". Although the procedure '(left button menu - save - [navigation through file system till to the destination-folder] - save here') is "normal" and does not give any error message.

I can only save attachements, when i first open them (e.g. in word), and save them from there in its destination folder. This is quite a complicated procedure .. one should be able to save attachments directly from Thunderbird, without opening it.

What is the reason for this problem? Are there any options, is it a local problem (but it is a brandnew Laptop) or is it a bug in Thunderbird?

Best, Renate Albrecher

Hello, When I try to save attachments from emails directly on my Computer, they never arrive at the destination folder - not individual files nor "save all attachements". Although the procedure '(left button menu - save - [navigation through file system till to the destination-folder] - save here') is "normal" and does not give any error message. I can only save attachements, when i first open them (e.g. in word), and save them from there in its destination folder. This is quite a complicated procedure .. one should be able to save attachments directly from Thunderbird, without opening it. What is the reason for this problem? Are there any options, is it a local problem (but it is a brandnew Laptop) or is it a bug in Thunderbird? Best, Renate Albrecher

Chosen solution

If you are using McAfee antivirus, that may be the cause. Turning off live scan fixes it.

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Chosen Solution

If you are using McAfee antivirus, that may be the cause. Turning off live scan fixes it.

Thanks, that was the problem! Solved! Might be interesting for quite a lot of users ...

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