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Account password does not sync after change on domain controller

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  • Last reply by david

artem
artem
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Hello,

We are experiencing an issue in a corporate environment. The Thunderbird mail client does not pick up the new password after it has been changed for a user on the domain controller.

Symptoms: After a password change in the domain, Thunderbird continues to use the old cached password, which leads to an authentication error.

Temporary solution: The problem is only resolved by manually deleting the mail account in Thunderbird and recreating it by entering the new password. This is inconvenient during mass password changes.

Question: Is there a way to configure Thunderbird to automatically sync with domain password changes?

Hello, We are experiencing an issue in a corporate environment. The Thunderbird mail client does not pick up the new password after it has been changed for a user on the domain controller. Symptoms: After a password change in the domain, Thunderbird continues to use the old cached password, which leads to an authentication error. Temporary solution: The problem is only resolved by manually deleting the mail account in Thunderbird and recreating it by entering the new password. This is inconvenient during mass password changes. Question: Is there a way to configure Thunderbird to automatically sync with domain password changes?

Modified by artem

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david
david
  • Top 10 Contributor
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Thunderbird does not look for the password on the server, but prefers to have it provided by the user. This is a security feature. To remove the current password, - click settings>privacy&security - click saved passwords and then show passwords - then, highlight and delete the rows for that account - Thunderbird is now without passwords and should prompt for it.

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