Inbox doesn't work
My wife’s Thunderbird has had problems for several weeks. To repair them, I have disconnected from our e-mail provider (Proton.me), & reconnected to it. Everything seems to be fine but her Thunderbird Inbox. There are no emails in it, but it insists there are two (2). I have tried to compact the folder & to repair the folder, but these actions have no effect. How do I get her inbox clear of this problem, so I can focus on her bigger problem?
All Replies (1)
perhaps you could show an image of the relevant item.
For example,
Shows an unread count for mail in that folder and it's children.
Show the same folder with it's children expanded and a different unread count.
Does the inbox have a sub folder perhaps.
Every Thunderbird has a quick filter bar. Setting any of the filters can see no mail shown in the list despite there being mail, for example clicking on the attachment, unread or stared frequently see folks filter their mail so they can not see mail that does not meet that criteria. so 5they have lots of read mail but see none as none isunread. Not the issue in this case, but all of the criteria can exclude emails from being seen.
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