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Bookmarks

  • 3 replies
  • 1 has this problem
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  • Last reply by info9885

eric52
eric52
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When i try to restore my bookmarks in Firefox, i get a message 'Unable to process the backup file.'

When i try to restore my bookmarks in Firefox, i get a message 'Unable to process the backup file.'

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eric52
eric52 Question owner
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The bookmarks are stored somewhere, I just can't get to them.

Modified by eric52

Mad Maks
Mad Maks
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Hi, may be this article can help you, Recover lost or missing Bookmarks

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Tim Maks , SUMO volunteer Please mark the answer with the right solution with "Solves the problem" to help other users with the same issue

info9885
info9885
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Eric52 has switched profile to info9885

Thanks Tim, I did see this article. I have tried to recover my bookmarks from the list and also through a manual search but each time I get a message box reading 'Unable to process the backup file'. When I search for the b/u files manually, I can see that there is data in the files (see attached screenshots)

I also tried importing the bookmarks from MS Edge (they're al in Edge) but nothing comes over. There is an option for me to export my bookmarks from Edge into a specified file on my computer but that's where I get stuck.

Modified by info9885

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