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Thunderbird sub folders

  • 3 replies
  • 0 have this problem
  • 21 views
  • Last reply by Ed

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Today, when I use, create, or rename a sub folder in my inbox, then move an email into it, the email doesn't display in the sub folder. (it says no message found). All filters are off. Across the top of the open sub folder, it says the name of the sub folder in bold, and says there are "2 messages". So, the messages were moved, but I can't see them. I have version 140.4.0esr, 32 bit. Interestingly, it hasn't asked for an update. Also, I'm using Windows 10 Home, v 22H2, 64 bit. I appreciate any thoughts, folks. Thanks! Allan

Today, when I use, create, or rename a sub folder in my inbox, then move an email into it, the email doesn't display in the sub folder. (it says no message found). All filters are off. Across the top of the open sub folder, it says the name of the sub folder in bold, and says there are "2 messages". So, the messages were moved, but I can't see them. I have version 140.4.0esr, 32 bit. Interestingly, it hasn't asked for an update. Also, I'm using Windows 10 Home, v 22H2, 64 bit. I appreciate any thoughts, folks. Thanks! Allan

All Replies (3)

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Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

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I mistakenly called the folder a sub folder. It is in fact a folder. And, this is what I discovered: If I named the folder using parentheses, for example: Mountain View (Benjy), those two parentheses cause the folder to not display contents. If I removed the ( ) from the name, all works well. I went back and removed the parentheses from several folder names - the emails displayed normally. All is well. Thanks, Folks Allan

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vicsplace said

I mistakenly called the folder a sub folder. It is in fact a folder. And, this is what I discovered: If I named the folder using parentheses, for example: Mountain View (Benjy), those two parentheses cause the folder to not display contents. If I removed the ( ) from the name, all works well. I went back and removed the parentheses from several folder names - the emails displayed normally. All is well. Thanks, Folks Allan

I can't reproduce that. Consider filing a bug for that. If you do, please post the link to it here.

Modified by Ed

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