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Inbox messages gone

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  • Last reply by Mapenzi

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Hello,

A couple of days ago when I opened Thunderbird all of my emails in my Inbox before 18.10. where suddenly gone. All other files in my folders and trash are still there as far as I can tell.

First I thought they were moved but I can't find them anymore, they just vanished.

The inbox file in my profile folder is now 2MB in size, I have a backup from 2 years ago where it was 2,3GB so it must have been even bigger than that.

I believe there was a thunderbird update but it was so fast that I did not even notice at first.

I'm on windows 10 and thunderbird 144.0.1

I'm pretty sure my mails are gone, I was just wondering if anyone is in a similar situation and what could have caused this.

Thanks for any clues.

Hello, A couple of days ago when I opened Thunderbird all of my emails in my Inbox before 18.10. where suddenly gone. All other files in my folders and trash are still there as far as I can tell. First I thought they were moved but I can't find them anymore, they just vanished. The inbox file in my profile folder is now 2MB in size, I have a backup from 2 years ago where it was 2,3GB so it must have been even bigger than that. I believe there was a thunderbird update but it was so fast that I did not even notice at first. I'm on windows 10 and thunderbird 144.0.1 I'm pretty sure my mails are gone, I was just wondering if anyone is in a similar situation and what could have caused this. Thanks for any clues.

All Replies (1)

Mapenzi
Mapenzi
  • Top 25 Contributor
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Hello,

one backup in two years isn't enough if you keep all (or most) of your incoming messages in the Inbox folder. Did you verify on the webmail page of your email provider whether recent messages are still there? Maybe your Inbox file has been put in quarantaine by your antivirus software?

Modified by Mapenzi

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