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Text Signature disappears

Thunderbird Send and receive email
david replied
dennystump65
dennystump65

I've been using Thunderbird on Windows computers for years. My current version is 140.3.1. I use a text signature on both Gmail and a local email account in Windows 11. The signature block fills into the message as it always did. Today, when I entered an email address either manually or from my address book into the "TO" line and then tabbed to enter a subject or clicked in the message body, the signature disappeared. I've tried this on two separate computers running the same configuration, and I receive the same result. This doesn't happen when I leave the "To" line blank and only enter the email address in the cc or bcc lines. To my knowledge, this has never happened before today. I've been using Bitdefender for years, and I haven't changed any configurations. I'm reasonably proficient using a computer and can usually troubleshoot on my own, but this has me baffled.

Has anyone had this experience? Is there a bug that I don't know about? Any help or suggestions would be appreciated. Thanks Dennis

I've been using Thunderbird on Windows computers for years. My current version is 140.3.1. I use a text signature on both Gmail and a local email account in Windows 11. The signature block fills into the message as it always did. Today, when I entered an email address either manually or from my address book into the "TO" line and then tabbed to enter a subject or clicked in the message body, the signature disappeared. I've tried this on two separate computers running the same configuration, and I receive the same result. This doesn't happen when I leave the "To" line blank and only enter the email address in the cc or bcc lines. To my knowledge, this has never happened before today. I've been using Bitdefender for years, and I haven't changed any configurations. I'm reasonably proficient using a computer and can usually troubleshoot on my own, but this has me baffled. Has anyone had this experience? Is there a bug that I don't know about? Any help or suggestions would be appreciated. Thanks Dennis

All Replies (1)

david
david
  • Top 10 Contributor

I could not duplicate this. You might retest this in troubleshoot mode to see if it continues to happen. It might be an addon interfering.