Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't Send email from primary account

  • 1 reply
  • 0 have this problem
  • 15 views
  • Last reply by Matt

gold.albert
gold.albert
more options

When I try to send an email I get this message

"Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication required. Please verify that your email address is correct in your account settings and try again."

My email address in my account settings is correct. What can I do?

When I try to send an email I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication required. Please verify that your email address is correct in your account settings and try again." My email address in my account settings is correct. What can I do?

All Replies (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

you account seeings are unlikely to be correct if you are getting that message.

Check them again any pay attention to the authentication method. it should either be normal password or oauth is you are using yahoo, google or Outlook/Hotmail.

I do not think there are any providers that allow sending anyl onger with out authentication and you error is certainty indicating you are using one that requires authentication.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.