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Almost all of my local folders disappeared

  • 4 replies
  • 1 has this problem
  • 127 views
  • Last reply by Ed
  • Archived

Hi, I would like to inform you that, following the last automatic update, almost all of my local folders have disappeared. I have tried the option "repair start", but with no result. When I tried to create one of the folders that had disappeared, I received the message "the folder already exists", but as you can imagine, I can't see it!!! What is happening? I am really worried...please help me... Thanks!

Hi, I would like to inform you that, following the last automatic update, almost all of my local folders have disappeared. I have tried the option "repair start", but with no result. When I tried to create one of the folders that had disappeared, I received the message "the folder already exists", but as you can imagine, I can't see it!!! What is happening? I am really worried...please help me... Thanks!

All Replies (4)

Possible bug.

I have the same problem, part of the local folders tree is not visible after updating to TB143. Lukely the folders are still there stored on SSD that's why you receive the message "the folder already exists". I temporarely solved rolling back to the previous versione TB142.

Modified by Luxemo

Thank you...I am getting some courage now..... How can I roll back to version TB142?

Αθανάσιος Παπαβασιλείου said

Thank you...I am getting some courage now..... How can I roll back to version TB142?

Open your TB profile:

- go to TB menu > Help > Troubleshooting Information

- click the Application Basics > Profile Folder 'Open Folder' button

Then:

- close TB

- install v142 from the appropriate folder at https://archive.mozilla.org/pub/thunderbird/releases/142.0/.

- delete the compatibilty.ini file in the profile folder

- restart TB

Modified by Ed