Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages that evade "Junk" designation; Also: weird "delete" issue

  • 2 replies
  • 0 have this problem
  • 6 views
  • Last reply by Andrew

more options

I have two admittedly minor issues, but if any of the pros know a fix, I'd appreciate it.

1) I use the junk filters consistently and "train" them to recognize junk mail. For the most part, they work well, but at any given time there are a few spammers who day after day evade the filters---even though each time I receive one of these messages I label it as junk. And yes, I've checked and the sender's address is the same each time.

A current "junk evader": daily@today.newfinanceera.com

How I can get these messages to be correctly recognized as junk?

2) The other issue is a real oddball. I typically use the "Delete" button at the top of the screen to delete messages. Recently, it doesn't work with some messages and instead I have to right click on the message and choose "Delete" (the trash can symbol) from the options there.

Any way to fix this?

Many thanks,

Andrew

I have two admittedly minor issues, but if any of the pros know a fix, I'd appreciate it. 1) I use the junk filters consistently and "train" them to recognize junk mail. For the most part, they work well, but at any given time there are a few spammers who day after day evade the filters---even though each time I receive one of these messages I label it as junk. And yes, I've checked and the sender's address is the same each time. A current "junk evader": daily@today.newfinanceera.com How I can get these messages to be correctly recognized as junk? 2) The other issue is a real oddball. I typically use the "Delete" button at the top of the screen to delete messages. Recently, it doesn't work with some messages and instead I have to right click on the message and choose "Delete" (the trash can symbol) from the options there. Any way to fix this? Many thanks, Andrew

Chosen solution

Andrew said

A current "junk evader": daily@today.newfinanceera.com How I can get these messages to be correctly recognized as junk?

The sending address is not considered in the mathematical process of determining is a message is junk. The only reverent to the address is to determine if it should be whitelisted from the algorithms attentions. (generally those addresses in your address-book are white listed. So for things like this based on address you seriously need to use a filter or just put up with it.

Note that marking mail as junk based on the sender is unlikely to improve detection rates and thre recerse is likely more true than not. It is the text of emails that is used to determine "spammyness", so if an otherwise legitimate email is repeatedly used to prime the pump as junk, eventually the filter will start misclassifying legitimate mails based on your previous choices.

2) The other issue is a real oddball. I typically use the "Delete" button at the top of the screen to delete messages. Recently, it doesn't work with some messages and instead I have to right click on the message and choose "Delete" (the trash can symbol) from the options there.

Nothing dead set to fix the issue, but generally the second slowest component on most commuters is the antivirus product, the slowest being the operator. So disabling it with relation to the Thunderbird profile folders can fix a remarkable range of oddball issues that those without antivirus simply do not see. So try an exception in your antivirus for the Thunderbird profile folder in the first instance.

Note here I do not really consider Microsoft defender in the same category as Third Party antivirus products. These forums are full of folks that have issues wiuh antivirus or malware detection products (including those that have had their cookies disabled automatically). I could probably count on the fingers on one hand the number of those involving Defender.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Andrew said

A current "junk evader": daily@today.newfinanceera.com How I can get these messages to be correctly recognized as junk?

The sending address is not considered in the mathematical process of determining is a message is junk. The only reverent to the address is to determine if it should be whitelisted from the algorithms attentions. (generally those addresses in your address-book are white listed. So for things like this based on address you seriously need to use a filter or just put up with it.

Note that marking mail as junk based on the sender is unlikely to improve detection rates and thre recerse is likely more true than not. It is the text of emails that is used to determine "spammyness", so if an otherwise legitimate email is repeatedly used to prime the pump as junk, eventually the filter will start misclassifying legitimate mails based on your previous choices.

2) The other issue is a real oddball. I typically use the "Delete" button at the top of the screen to delete messages. Recently, it doesn't work with some messages and instead I have to right click on the message and choose "Delete" (the trash can symbol) from the options there.

Nothing dead set to fix the issue, but generally the second slowest component on most commuters is the antivirus product, the slowest being the operator. So disabling it with relation to the Thunderbird profile folders can fix a remarkable range of oddball issues that those without antivirus simply do not see. So try an exception in your antivirus for the Thunderbird profile folder in the first instance.

Note here I do not really consider Microsoft defender in the same category as Third Party antivirus products. These forums are full of folks that have issues wiuh antivirus or malware detection products (including those that have had their cookies disabled automatically). I could probably count on the fingers on one hand the number of those involving Defender.

Helpful?

more options

Thanks, Matt. I appreciate your reply and info.

Andrew

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.