Join the other Mozillians on a week-long Ask a Fox event to win badges and special merch!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox browser for Android

  • 1 reply
  • 0 have this problem
  • 15 views
  • Last reply by Paul

more options

I decided this morning, since I have gotten no help from Mozilla or anyone else, to uninstall the Firefox browser I had on my phone that was giving me the problem of opening then immediately closing itself. So I uninstalled it, rebooted my phone and went to the Play Store and installed a fresh version of Firefox for Android; version 142.0.1.

After the install, I immediately got a message on my phone screen saying that: "This app isn't compatible with the latest version of Android. Check for an update or contact the apps developer."

And this fresh install will open but closes itself immediately, as has been the issue all along since I first notified you.

The Play Store claims this app "is compatible with your phone, the Moto G Stylus 5G (2024)".

It also claims "the required OS is Android 5.0 and higher".

Note that I'm running Android v.14.

So, since there is no update indicated by the Play Store, I am now notifying the developer.

I decided this morning, since I have gotten no help from Mozilla or anyone else, to uninstall the Firefox browser I had on my phone that was giving me the problem of opening then immediately closing itself. So I uninstalled it, rebooted my phone and went to the Play Store and installed a fresh version of Firefox for Android; version 142.0.1. After the install, I immediately got a message on my phone screen saying that: "This app isn't compatible with the latest version of Android. Check for an update or contact the apps developer." And this fresh install will open but closes itself immediately, as has been the issue all along since I first notified you. The Play Store claims this app "is compatible with your phone, the Moto G Stylus 5G (2024)". It also claims "the required OS is Android 5.0 and higher". Note that I'm running Android v.14. So, since there is no update indicated by the Play Store, I am now notifying the developer.
Attached screenshots

All Replies (1)

more options

Hi

I am going to close this thread as we are still trying to help you at:

https://support.mozilla.org/en-US/questions/1532274

Please provide any further information and updates there.