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I no longer receive correct emails from Thunderbird. Each message received starts with something like "X-Vadesecure" or "X-RazorGate-Vade" followed by lots of what appears to be coded information. (bitdefender)

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  • 0 have this problem
  • 23 views
  • Last reply by Wayne Mery

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How do I reset so I can receive correct messages in my Inbox again?

This is the start of a typical message

X-VadeSecure-score: verdict=clean score=0/300, class=clea . X-RazorGate-Vade: gggruggvucftvghtrhhoucdtuddrgeeffedrtdefgddufeeifedvucetufdoteggodetrfdotffvucfrrhhofhhilhgvmecuueftkffvkffujffvgffngfevqffopdfqfgfvnecuuegrihhlohhuthemuceftddunecunecujfgurhepkfffgggfvffhufgtgfesthejredttddvjeenucfhrhhomhepifcuifhisghsohhnuceoghhgihgsshhonhgufigtohessghtihhnthgvrhhnvghtrdgtohhmqeenucggtffrrghtthgvrhhnpeeltdeiffeluedtfeevtdegledvuedujeeuuddtfeeiffdthfelvdehheeiueeufeenucfkphepkeeirdduhedtrdduudekrdeltdenucevlhhushhtvghrufhiiigvpedtnecurfgrrhgrmhephhgvlhhopegludelvddrudeikedruddrvdeffegnpdhinhgvthepkeeirdduhedtrdduudekrdeltddpmhgrihhlfhhrohhmpehgghhisghsohhnugiftghosegsthhinhhtvghrnhgvthdrtghomhdprhgvvhfkrfephhhoshhtkeeiqdduhedtqdduudekqdeltddrrhgrnhhgvgekiedqudehtddrsghttggvnhhtrhgrlhhplhhushdrtghomhdprghuthhhpghushgvrhepghhgihgsshhonhgufigtohessghtihhnthgvrhhnvghtrdgtohhmpdhgvghokffrpefiuedpoffvtefjohhsthepsghtphhrughrghhotddtiedpnhgspghrtghpthhtohepuddprhgtphhtthhopehgvghofhhfrhgvhihgihgsshhonhegsegsthhinhhtvghrnhgvthdrtghomh X-RazorGate-Vade-Verdict: clean 0 X-RazorGate-Vade-Classification: clean X-SNCR-hdrdom: btinternet.com

How do I reset so I can receive correct messages in my Inbox again? This is the start of a typical message X-VadeSecure-score: verdict=clean score=0/300, class=clea . X-RazorGate-Vade: gggruggvucftvghtrhhoucdtuddrgeeffedrtdefgddufeeifedvucetufdoteggodetrfdotffvucfrrhhofhhilhgvmecuueftkffvkffujffvgffngfevqffopdfqfgfvnecuuegrihhlohhuthemuceftddunecunecujfgurhepkfffgggfvffhufgtgfesthejredttddvjeenucfhrhhomhepifcuifhisghsohhnuceoghhgihgsshhonhgufigtohessghtihhnthgvrhhnvghtrdgtohhmqeenucggtffrrghtthgvrhhnpeeltdeiffeluedtfeevtdegledvuedujeeuuddtfeeiffdthfelvdehheeiueeufeenucfkphepkeeirdduhedtrdduudekrdeltdenucevlhhushhtvghrufhiiigvpedtnecurfgrrhgrmhephhgvlhhopegludelvddrudeikedruddrvdeffegnpdhinhgvthepkeeirdduhedtrdduudekrdeltddpmhgrihhlfhhrohhmpehgghhisghsohhnugiftghosegsthhinhhtvghrnhgvthdrtghomhdprhgvvhfkrfephhhoshhtkeeiqdduhedtqdduudekqdeltddrrhgrnhhgvgekiedqudehtddrsghttggvnhhtrhgrlhhplhhushdrtghomhdprghuthhhpghushgvrhepghhgihgsshhonhgufigtohessghtihhnthgvrhhnvghtrdgtohhmpdhgvghokffrpefiuedpoffvtefjohhsthepsghtphhrughrghhotddtiedpnhgspghrtghpthhtohepuddprhgtphhtthhopehgvghofhhfrhgvhihgihgsshhonhegsegsthhinhhtvghrnhgvthdrtghomh X-RazorGate-Vade-Verdict: clean 0 X-RazorGate-Vade-Classification: clean X-SNCR-hdrdom: btinternet.com

Modified by Wayne Mery

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Solution update posted at 8:48 Eastern time (12:48 UTC) Thursday by Alexlandru_BD, an admin at bitdefender, "The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time.." More details at https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/

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