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Incompatible version : Platform verion 141.0 not compatible with min version 140.0.4 max version 140.0.4

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  • Last reply by tony28

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When I try to start Thunderbirs I get the following error message

Platform verion 141.0 not compatible with min version 140.0.4 max version 140.0.4

Try reinstalling Thunderbird. I have downloaded the latest version for Windows (11) from the website but still get the same error. Up until now I have not had an issues. Any suggestions? Thanks Anthony

When I try to start Thunderbirs I get the following error message Platform verion 141.0 not compatible with min version 140.0.4 max version 140.0.4 Try reinstalling Thunderbird. I have downloaded the latest version for Windows (11) from the website but still get the same error. Up until now I have not had an issues. Any suggestions? Thanks Anthony

Chosen solution

Matt, thanks for the reply. I was pretty sure I had installed it. I simply rebotted my computer with no joy so uninstalled the version I had, rebooted and then reinstalled the downloaded version and everything now appears to work OK. Thanks for your time and thoughts Anthony

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You have downloaded it, but have you run it to install the complete new version? I have never heard of a reinstall not fixing this issue. Ever. Hence my feeling that you have not actually reinstalled the software.

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Chosen Solution

Matt, thanks for the reply. I was pretty sure I had installed it. I simply rebotted my computer with no joy so uninstalled the version I had, rebooted and then reinstalled the downloaded version and everything now appears to work OK. Thanks for your time and thoughts Anthony

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