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No emails coming in or going out

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  • Last reply by david

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I use this computer remotely. When checking emails, I usually use other means (iphone, other computers) but occasionally need to send from here and use Thunderbird. The last time I accessed Thunderbird on this particular computer was about 45 days ago. (Windows 10) When I opened Thunderbird, none of the emails would download nor could I send out a test.

I've double checked my account configurations, uninstalled and reinstalled Thunderbird, deleted the email account and recreated the email account but still getting a configuration error. Emails are definitely going thru (in and out) from this account but not from this computer.

I also tried setting up a different email account which worked just fine on this computer with Thunderbird. But the one I really need won't set up. What could have changed in 45 days and thoughts on possible solutions.

Thanks for any ideas.

I use this computer remotely. When checking emails, I usually use other means (iphone, other computers) but occasionally need to send from here and use Thunderbird. The last time I accessed Thunderbird on this particular computer was about 45 days ago. (Windows 10) When I opened Thunderbird, none of the emails would download nor could I send out a test. I've double checked my account configurations, uninstalled and reinstalled Thunderbird, deleted the email account and recreated the email account but still getting a configuration error. Emails are definitely going thru (in and out) from this account but not from this computer. I also tried setting up a different email account which worked just fine on this computer with Thunderbird. But the one I really need won't set up. What could have changed in 45 days and thoughts on possible solutions. Thanks for any ideas.

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You mentioned getting configuration errors, but you did not share that information.

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During the account setup, I will get a message that it cannot find the server.

When I try to test it by sending an email, I will get a message that says “An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: HTTP/1.1 303. See Other. I reached out to a tech where my email is hosted and the configurations are correct. They had me check everything.

I even tried to use an older configuration (the same one that is on my phone and still works) but that doesn’t work any longer.

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btw - I just decided to try putting this email account onto my iPad to test it. Worked like a charm! So what is the problem with Thunderbird??

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Well, I don't know if anyone here can help, but you have not shared any details, such as a screenshot of the complete SMTP server settings pane for the account and a screenshot of the complete error message. So far, all you've shared is that you have a problem.

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