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Solved Archived

Unable to receive - password issue

tseabrook

I have a coworker who changed his password through our hosted webmail account and now can't receive email in his desktop Thunderbird.

How do I log him out of Thunderbird so I can log him back in with his new password?

Thank you.

I have a coworker who changed his password through our hosted webmail account and now can't receive email in his desktop Thunderbird. How do I log him out of Thunderbird so I can log him back in with his new password? Thank you.

All Replies (1)

Chosen Solution

the person can remove old password at settings>privacy&security. He should then receive a prompt for new password.