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problem connecting zoho mail account to thunderbird

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  • 41 views
  • Last reply by Wayne Mery

mail1201
mail1201
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Hello,

I'm running into a problem connecting my zoho mail account to thunderbird. Strangely I have not run into this problem earlier, as I have successfully connected it a few years back on another device. I am typing in all the correct in- and outgoing server details and when I type in my (correct) password, the error message I get is the following: 

can't access property "cleanup", this[#configVerifier] is undefined

Thanks for helping me out on this issue!

Warm greetings, Thomas

Hello, I'm running into a problem connecting my zoho mail account to thunderbird. Strangely I have not run into this problem earlier, as I have successfully connected it a few years back on another device. I am typing in all the correct in- and outgoing server details and when I type in my (correct) password, the error message I get is the following: can't access property "cleanup", this[#configVerifier] is undefined Thanks for helping me out on this issue! Warm greetings, Thomas

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Are you using the New Account Hub? If so, disable it in Settings/General and add the account from ⩸ - New Account - Email.

Helpful?

Wayne Mery
Wayne Mery
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  • Moderator
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mail1201 did you solve your problem??

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