Try to automatically isolate spam from a Yahoo.com (IMAP) email account
I'm an IT consultant trying to help out a poor client of mine who suddenly has been getting tons of nasty profane spam. Her email address must have gotten on somebody's bad list because this just started happening after years of relatively little spam. It comes in huge bursts.
We had turned to Thunderbird because it was supposed to be good at isolating spam. But no matter what I do, it won't move ANY spam to the Junk or Bulk folders. Yahoo uses Bulk so I told Thunderbird to use that folder. I also told it to use SpamAssassin. It is EXCELLENT at marking all these emails with the little symbol for SpamAssassin, but it doesn't automatically move them. And there's no rule system that can move them. I've tried it at the local level, account level, every possible setting, and the old ones stay in the Inbox and the new ones go directly to the Inbox. I've even turned off antivirus to see if that was interferring.
I really don't want to give up Thunderbird, but this isn't working and it's the reason we came to Thunderbird. Can anyone shed some light on this?
All Replies (6)
Have you tried blocking mail using the options in webmail? The mail provider's spam controls are applied before mail is viewed in TB.
Yahoo mail does not having on their webmail any more that allows spam blocking. I paid for Yahoo Premium Support and spoke with them and confirmed that.
christ1, I've already been through all the Thunderbird help suggestions. They don't address our problem. We HAVE marked to use SpamAssassin to detect spam, and we see a SpamAssassin marking on each spam email. But they don't move automatically to a spam, junk or bulk folder. And there's nothing in the interface that specifically addresses this.
Have you excluded the Thunderbird profile folder from the grip of the antivirus? I had this issue years ago with mail not moving. Once I excluded the profile folder/folders (some of those product require each folder to be specified separately) from the antivirus on access scanning the problem went away.
Thunderbird may open and close the same file many time a minute. Any product that could cause contention at this point is suspect. That includes cloud sync software, storage anywhere but on a local hard drive (NAS, server, USB drive etc) streaming backups and the afore mentioned antivirus. All act on each file change and generally the antivirus is the slowest on the block to do it's job so is the culprit.
Yes, I did this too. Didn't work.
I'm unfortunately giving up and having my client purchase Microsoft 365 Personal just so we can get Classic Outlook and then purchase Spam Bully to go with it. It's a $100 investment, but at least she won't be getting 100-500 spam emails a day any more.
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