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Firefox previous data retrieval

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  • 2 have this problem
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  • Last reply by jonzn4SUSE

Fei Shi
Fei Shi
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Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Chosen solution

It sounds like Firefox created a new profile. In the browser go to about:support, open your profile folder, and then go up 1 folder to see if there's more than 1. Also check the date time stamp on the folders. If there is another profile, you can also just go to about:profiles in browser and switch to that profile. This seems to be a popular issue in the forum.

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jonzn4SUSE
jonzn4SUSE
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Chosen Solution

It sounds like Firefox created a new profile. In the browser go to about:support, open your profile folder, and then go up 1 folder to see if there's more than 1. Also check the date time stamp on the folders. If there is another profile, you can also just go to about:profiles in browser and switch to that profile. This seems to be a popular issue in the forum.

Modified by jonzn4SUSE

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