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Firefox down

Firefox Web certificates
Paul replied
alexianmatthews
alexianmatthews

I opened up my Firefox today after a week away and have not been able to connect to anything. I’ve tried other browsers and they function fine. I’ve emptied the cache of cookies, uninstalled, reinstalled, restarted my laptop but for some reason, despite it all, Firefox is the one that refuses to work. Even now I’m getting ‘Secure Connection Failed’ and I’ve been at it for three hours at this point. Do i just need to take my laptop into store at this point?

I opened up my Firefox today after a week away and have not been able to connect to anything. I’ve tried other browsers and they function fine. I’ve emptied the cache of cookies, uninstalled, reinstalled, restarted my laptop but for some reason, despite it all, Firefox is the one that refuses to work. Even now I’m getting ‘Secure Connection Failed’ and I’ve been at it for three hours at this point. Do i just need to take my laptop into store at this point?

All Replies (1)

Paul
Paul
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  • Top 10 Contributor

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect