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Log In button in Mail.com not working

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  • 0 have this problem
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  • Last reply by jonzn4SUSE

'Log In' button in Mail.com not working, Also 'Play' button in videos in emails.

'Log In' button in Mail.com not working, Also 'Play' button in videos in emails.

Chosen solution

What OS? If windows, what security software besides MS Defender are you running? What version of Firefox? Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

I don't have an account on the site, but the button works for me. see screenshot

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Chosen Solution

What OS? If windows, what security software besides MS Defender are you running? What version of Firefox? Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

I don't have an account on the site, but the button works for me. see screenshot